Zone - North | Dealer Success Manager

Group Company: CarDekho

Designation: Dealer Success Manager (4_19_49_171_275_407_1048)

Work Location: Bathinda, Solan, Amritsar, Jaipur 

Position description: To support the development and growth as an Dealer Success Manager in the organization. Drive sales numbers, dealer network growth, operational efficiency with high dealer satisfaction.

Primary Responsibilities:

• Be Accountable for new acquisitions of Car/Bike Dealers in his region
• Be Accountable for business from Car/Bike Dealers, Car OEMs
• Take responsibility for the following up on all the leads forwarded to the dealerships.
• Take responsibility for the follow up on hot/lost leads, Booking & Retail confirmations.
• Take follow ups on the Test Drive scheduled to the customers
• Own Revenue collection from the dealerships.
• Handle all the dealer related issues and enclosure of the same.
• Check service parameter on regular interval at Dealer to ensure better delivery of services.
• Build cordial relationship with Dealers.
• Take regular feedback from dealer & executing improvisation plan for the same.

Additional Responsibilities:

Reporting Team

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Educational qualifications preferred

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Key Performance Indicators: 1.Accruals 2.Lead Limit 3.CPL 4.Collections

Required Competencies: 1.Adequate knowledge of Automobile Sector (OEMs, NCBD etc.) 2.Digital Marketing Exposure 3.Proficient in MS Excel

Required Knowledge:

Required Skills: 1.Good Communication Skills - English & Hindi and local language 2.Open to travel

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