Vice President, Client Management

We are currently seeking a high calibre professional to join our team as a Vice President, Client Management. 

In this role you will: 

• Managing, owning and handling a trade portfolio;  
• Delivers AMH ’s Global Trade Solutions (GTS) CM strategy and operating model, aligned with the global GTS CM target operating model 
• Review a dedicated portfolio of clients to drive revenue and customer experience outcomes
• End-to-end supports RM and clients from sales to transaction fulfilment
• Contribute to achieving the overall business objective of revenue growth through revenue retention, reduced sales time on service, proactive management of GTS service performance and increased clients’ usage of self-serve solutions 
• Provide transactional trade advice to assigned clients and Coverage
• Provide supply chain and traditional trade related expert inputs to the clients and internal  

 To be successful you will need: 

• A Bachelor degree preferable in business or related area 
• Strong experience in customer service-oriented roles 
• Good knowledge of traditional trade products, account opening, and banking facilities 
• Strong interpersonal skills and leadership to create a collaborative work environment with a wide variety of business stakeholders 
• Ability to work independently and make sound business decisions using good judgment and business sense 
• Ability to plan and prioritize effectively with good analytical and problem-solving skills, including the identification of appropriate experts to execute deliverables and business opportunities 
• Strong spoken and written English with fluency in Cantonese is preferred